Our customers are transforming. So are we, because..
The future of work will change: human-machine interfaces will be re-designed and can be upgraded by newly available technologies. Moreover, new ideas on value creation, effective compliance, transparency, building (digital) trust, fast decision making based on data and analytics etc. This will bring new social-cognitive and affective behavior challenges in the years to come.
More initiatives are taken to realize cost efficiencies. Bringing organizations together through mergers, acquisitions, in- and outsourcing, or carving them out through seperations. This are complex activities organizations undertake. We serve customers through their large scale digital transformations globally. Successful organizations build, during the change journey, both transformation capability and organizational agility. More than just achieving the program end-state. Change is embedded structural.
CEO’s are uncertain about overregulation, cyber threats, populism, climate change and environmental damage, though they also know that these global developments have the potential to significantly affect the prospects of their own company. The worst Brexit scenario did not happen, there is clarity about the USA elections, and there are medicines to cope with COVID-19: the only way is up!